This Privacy Policy explains how pp888 collects, stores, and uses information about you when you visit pp888.site, create an account, place bets, or contact our support team. Reading this document takes about five minutes. If you have a question that is not answered here, email us at [email protected].
Who Runs pp888
pp888 operates pp888.site and is responsible for the information you share with us. When this policy says "we", "us", or "pp888", it means the company that runs this platform. Any questions about how we handle information can be directed to our support team by email or through 24/7 Live Chat on the site.
Information We Collect
We collect only what we need to run your account and comply with applicable rules. Here is a plain-language breakdown:
Information you give us directly
- Full name, date of birth, and phone number when you register on pp888.
- Email address used for account confirmation and notifications.
- bKash, Nagad, Rocket, or Upay account numbers linked during deposit or withdrawal.
- Identity documents (National ID Card, passport, or driving licence) submitted for KYC verification before your first withdrawal.
- Messages you send us through Live Chat or email.
Information collected automatically
- Device type, operating system, and browser version.
- IP address and approximate location (city level).
- Pages visited, games played, and session duration on pp888.site.
- Referral source (for example, if you arrived from a search engine or a referral link).
- Cookie identifiers and similar tracking values (see the Cookies section below).
We never collect your bKash or Nagad PIN, your password, or your full payment card number. Deposits and withdrawals are processed through the payment providers' own secure systems.
Why We Use It
pp888 uses the information listed above for the following purposes. We only use data for a purpose that is compatible with why it was originally collected.
- Running your account: registering you, verifying your identity, processing deposits (arrives within 3 minutes) and withdrawals (processed within 22 minutes), and crediting bonuses.
- Providing games and betting: showing you live cricket odds, casino games, fishing games, and crash games from our providers.
- Customer support: answering questions through 24/7 Live Chat or email.
- Security and fraud prevention: detecting suspicious login patterns, duplicate accounts, and payment irregularities.
- Legal obligations: keeping transaction records as required, responding to lawful requests from authorities.
- Service improvement: understanding which features players use most so we can fix problems and add better ones.
- Responsible gaming: monitoring play patterns to identify signs of problem gambling and reach out when appropriate.
Payment & KYC Details
Because pp888 supports bKash, Nagad, Rocket, and Upay, we store the mobile wallet numbers linked to your account. These are used only to send and receive funds — we do not share them with third parties for marketing.
KYC documents (NID, passport, or driving licence) are required before your first withdrawal. Our team reviews submissions within 24 hours. Documents are stored in encrypted form and are only accessible to staff who need them for verification or compliance purposes. Once your account is verified, we keep the documents for as long as the law requires.
Cookies & Tracking Tools
pp888.site uses cookies and similar technologies. Here is what each type does:
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential | Keeps you logged in, maintains your session and cart state. | No — the site will not work without these. |
| Analytics | Counts page visits and measures load times so we can improve performance. | Yes — disable in your browser settings. |
| Preference | Remembers your language, odds format, and display choices. | Yes — clearing cookies will reset preferences. |
| Referral / Affiliate | Tracks which partner link brought you to pp888 so we can pay the correct referral bonus. | Yes — but you may not receive a referral bonus. |
Most browsers let you view and delete cookies through their settings menu. Blocking all cookies will prevent login from working.
When We Share Information
pp888 does not sell your information to anyone. We share it only in the following limited situations:
- Payment processors: bKash, Nagad, Rocket, and Upay receive the transaction details necessary to move money in and out of your account.
- Game providers: companies such as Evolution, Pragmatic Play, Spribe, Playtech, Red Tiger, FA Chai, and JDB receive a session token to load games. They do not receive your name or payment details.
- Identity verification services: if we use a third-party tool to cross-check NID or passport data, that provider receives only the document data needed for the check.
- Legal and regulatory authorities: if a government body submits a lawful written request, we comply with applicable law.
- Business transfers: if pp888's ownership changes, your account information may be transferred to the new operator under the same privacy commitments.
Keeping Your Data Safe
pp888 uses TLS/SSL encryption on all pages of pp888.site — look for the padlock icon in your browser's address bar. Sensitive files like KYC documents are stored using encryption at rest. Access to player data inside the company is limited to staff with a specific need.
No system is 100% immune to attack. If you notice suspicious activity on your pp888 account, change your password immediately and contact our support team through 24/7 Live Chat.
How Long We Keep Records
We keep different types of data for different periods:
- Account information: kept for the life of your account plus a minimum period after closure as required by applicable rules.
- Transaction records: deposit and withdrawal history is kept for a minimum of five years for financial compliance purposes.
- KYC documents: kept for the duration of your account and for a mandatory retention period after closure.
- Support messages: kept for two years to help us resolve disputes and improve service quality.
- Analytics data: aggregated (not linked to any individual) after 14 months.
Your Rights as a Player
You have the right to request a copy of the information pp888 holds about you, ask us to correct inaccurate details, and request deletion of data we no longer need to keep. To make any of these requests, contact us at [email protected]. We will respond within 30 days. Note that some data, such as transaction records, cannot be deleted because we are required by law to keep it.
Players Under 18
pp888 does not allow anyone under 18 years of age to register or play. During registration we ask for your date of birth, and KYC verification confirms your age before the first withdrawal. If we discover that an account belongs to someone under 18, we will close the account immediately and return any funds as required. If you believe a minor has accessed pp888, please email us straight away.
When This Policy Changes
We may update this Privacy Policy from time to time — for example, to reflect changes in the payment methods we support or new legal requirements. When we make significant changes, we will post a notice on pp888.site and update the "Last updated" date at the top of this page. Continuing to use pp888 after a change is posted means you accept the updated terms. If you disagree with a change, you can close your account and contact support to request deletion of non-mandatory data.
Get in Touch
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a concern, here is how to reach the pp888 team:
We aim to respond to all privacy-related emails within 2 business days. For urgent account issues, 24/7 Live Chat is faster.